Opening a Travel Agency in the Time of Covid…
It’s been quite a year, certainly one that none of us could have anticipated. The challenges we face are monumental and unique to every family. I wanted to share a little bit about what I’ve been doing to stay sane these past few months.
The most frequent comment that I’ve heard since March is “what a horrible time to have started a travel agency!” My response is this is the BEST time for me to enter the travel industry. Here’s why.
Let’s say life had moseyed on, creating comfortable routines. I could have easily transitioned into becoming a small business owner. But easy doesn’t often translate into successful.
Stepping back, I’ve had time to evaluate my goals for Blue Pointe Travel. I can look at its short life span and dig into where I’ve already gone wrong, and how I can build upon what I am doing right.
First, I’ve been working on organizing my data and client files. Perhaps a little ho hum, but an efficient workflow is vital to smooth communication in any business.
Second, I’ve jumped into more in-depth destination and supplier training. Doing a deeper dive into North America, Central America and Europe has reawakened the history teacher in me. Learning how airlines, cruise lines, resort chains, theme parks and tour operators are evolving to meet the safety needs of clients during post-pandemic travel has been a great education.
Last, I’m working toward being nimble and a fastidious problem solver. Part of why I became a travel advisor is to help people not just plan vacations, but to assist when things go awry.
2020 has been a terrible, horrible, no-good, very bad year. Nevertheless, I am committed to improving myself and providing personalized service to every client. Cheers to enjoying the process of planning your future adventures together!